The Queensland Treasury Corporation Annual Report 2012-13 provides details of Queensland Treasury Corporation’s (QTC’s) achievements, outlook, performance and financial position for the 2012-13 financial year.
Securing Queensland’s financial success
To deliver optimal financial outcomes through sound funding and financial risk management
We focus on our clients
We are passionate about Queensland
We value and respect our people
We are collaborative and seek continuous improvement
Above all else, we value integrity
Queensland Treasury Corporation is the Queensland Government’s central financing authority and corporate treasury services provider, with responsibility for:
- sourcing and managing the debt funding to finance Queensland’s infrastructure requirements in the most cost-effective manner
- providing financial and risk management advice to the Queensland Government and its public sector clients on financial risk issues, and
- investing the State’s and clients’ short- to medium-term cash holdings, to maximise returns through a conservative risk management framework.
QTC does not formulate Government policy, but works within the policy frameworks developed by the Government.
Debt funding and management
QTC borrows funds in the domestic and international markets in a way that minimises the State’s and QTC’s liquidity and refinancing risk. We then lend these funds to our clients, or use them to manage our clients’ debt or refinance maturing debt. With responsibility for virtually all of the State’s debt raising, QTC is able to capture significant economies of scale and scope to issue, manage and administer debt.
Financial advisory and risk management services
QTC works closely with its public sector clients to assist in managing their risk in financial transactions and achieve the best financial solutions for their organisations and for Queensland. In assisting clients, QTC does not provide advice that is contrary to the interests of the State. We encourage Queensland Treasury and Trade, our major stakeholder, and our clients to use our organisation as an extension of their resources, by:
- providing access, on a cost-recovery basis, to professional skills and resources to ensure that their financial risks are identified and managed on a consistent basis
- acting as a central store of knowledge and expertise on financial structures and transactions, and the risks and benefits they encompass
- providing Queensland Treasury and Trade with advice on matters of financial and commercial policy and risk relating to the State and its entities
- working as a conduit between the Government and the private sector, and
- using our economies of scale and scope to ensure that the best possible solutions are obtained.
Short- to medium-term investments
QTC uses its financial markets expertise, enhanced by strong relationships with the domestic and international markets, together with its understanding of debt management and the management of financial risk, to provide clients with investment solutions that achieve a high return within a conservative risk environment. Clients can choose from an overnight facility, a managed short-term fund or fixed-term facility. Alternatively, we can assist them to source appropriate solutions from the marketplace.
10 September 2013
The Honourable Tim Nicholls MP
Treasurer and Minister for Trade
GPO Box 611
Brisbane Qld 4001
I am pleased to present the Annual Report 2012-13 and financial statements for Queensland Treasury Corporation.
I certify that this Annual Report complies with:
- the prescribed requirements of the Financial Accountability Act 2009 and the Financial and Performance Management Standard 2009, and
- the requirements set out in the Annual Report requirements for Queensland Government agencies.
A checklist outlining the annual reporting requirements can be accessed via our website at qtc.com.au.
- Raised $17.9 billion to meet the State’s funding requirements, issuing three new, well-subscribed bond lines to complement our existing offering
- Managed QTC’s Capital Guaranteed Cash Fund, which outperformed its benchmark, the UBS Australian Bank Bill Index, by 86 basis points
- Provided analysis and advice to the Boundaries Commissioner on the financial impacts of proposed local government de-amalgamations
- Supported the Commission of Audit in its review of the State’s financial position with the objective of improving Queensland’s economy and financial position
- Seconded specialist staff to the Government’s Projects Queensland initiative to deliver key infrastructure for the State, including the 1 William Street development and the Queensland Schools Project
- Continued to support, through our Local Government Infrastructure Services (LGIS) operation, the State’s recovery from natural disasters, assisting councils with funding applications
- Played a central role in managing two partial sell-downs of the State’s shareholding in Aurizon Holdings Ltd, realising a net value of $400 million to the State
- Developed a series of submissions to the Australian Energy Market Commission’s review of electricity network economic regulations, in support of the State’s energy Government-owned corporations
- Launched the secure QTC Connect website, enhancing clients’ access to account data, business intelligence and financial toolkit
- Implemented an integrated suite of HR programs to encourage and promote individual, team and corporate performance
In the context of a new political and economic landscape, QTC re-focused on its core mandate of providing debt funding for the State’s infrastructure needs in the most cost-effective manner, and supporting the public sector with specialist financial and risk management advice and support.
Enhancements to our products and services supported the programs of our clients and assisted them to increase their efficiency and effectiveness.
We also realigned our strategy, structure and operations in support of the Government’s primary fiscal objectives to restore the State’s financial strength and regain its AAA credit rating.
Funding objectives met
In a global economic environment that remained challenging, albeit marginally less volatile than in previous financial years, QTC’s b reputation and relationship with investors helped ensure it met the State’s funding requirements.
QTC raised a total of $17.9 billion and launched three new benchmark bond lines, which attracted considerable investor interest. Issuance throughout the year contributed to stable benchmark bond spreads, as well as increased participation in each new bond line from investors based in the US, following the incorporation of US Rule 144A into our cornerstone Australian dollar benchmark bond program.
At 30 June 2013, 66 per cent of QTC’s new term debt raised had a duration of eight years or longer. Supporting its long-term debt programs, QTC maintained approximately $5 billion of short-term debt, with commercial paper being issued at an average seven basis points below bank bill levels.
In tandem with the issuance of new debt, we took the opportunity to lengthen the duration of clients’ debt portfolios to benefit from historically low interest rates. Active management of the debt portfolios, improved market risk management and a reduction in QTC’s cost-recovery fees also contributed to savings for clients.
On the investment side, clients investing surplus cash received b returns from QTC’s Capital Guaranteed Cash Fund, which outperformed the benchmark UBS Bank Bill Index by 86 basis points, a saving of $60.7 million.
QTC continued its commitment to ensuring transparent communication and collaborative relationships with the markets, via the 15 domestic and global banks that make up its Fixed Income Distribution Group (FIDG). In July, QTC joined the State’s new Treasurer on a joint Treasury and Trade mission, meeting with institutional investors as part of our annual investor relations program. QTC will continue to build its relationship with its markets in order to maintain and diversify its investor base providing access to the most cost-effective funding.
For the 2012-13 year, QTC recorded an operating profit after tax from its capital markets operations of $222.9 million (2011-12: $46.9 million) primarily due to fair value accounting gains, which, depending on market changes, may reverse in subsequent accounting periods.
Separate from QTC’s capital markets operations, the long-term assets operations recorded a profit of $990.3 million (2011-12: $187.2 million). This segment comprises the investments that fund the State’s defined benefit superannuation and other long-term obligations.
Managed by QIC, these obligations were transferred to QTC by the Queensland Government under an administrative arrangement in 2008; in return, QTC issued the State with fixed-rate notes that provide a fixed rate of return. While QTC bears the fluctuations in the value and returns on the asset portfolio, there is no cash flow effect for QTC. Any accumulated losses incurred by this segment have no impact on QTC’s capital markets activities or its ability to meet its obligations.
Refocus and restructure
A substantial refocusing of our four-year strategic plan—underpinned by a new management framework that assesses performance against strategic priorities, and a reorganisation of our management structure—were two key initiatives undertaken to align our operations to the Government’s new priorities.
A renewed emphasis on delivering whole-of-State benefits, including the creation of a team specifically tasked with addressing financial risk management issues in this space, has already delivered real benefits.
In addition to the savings generated for clients from funding and liquidity management activities noted above, whole-of-State outcomes included the provision of resources to assist the Government’s Projects Queensland initiative and the Queensland Commission of Audit, and financial analysis to support the work of the local government Boundaries Commission.
The realignment of our client service groups, to ensure they are best placed to meet client priorities, puts QTC in a b position to deliver tangible, structured and unique financial outcomes that support clients in the attainment of their objectives. Refinements to a number of products and services also offered benefits to clients.
QTC undertook an extensive program to strengthen collaborative relationships with clients that will enable it to identify and leverage opportunities to add value through product, service and organisational innovation. This also gave us an opportunity to reaffirm our role as the State’s provider of debt funding and financial risk management solutions.
These initiatives contributed to a notable increase in clients’ perceptions of QTC and the value we can add, revealed in our annual survey.
Operational efficiencies and enhancements
A particular emphasis of our drive to create operational efficiencies was on better managing our technology to improve quality and cost-effectiveness.
The enhancement of a ‘high-performance’ culture across the workplace to support our strategic objectives underpinned our human resources activities. Significant workplace improvement initiatives to enhance skills, build team capacity, develop employees, recognise superior performance and relocate all staff into one workplace combined to deliver a pleasing increase in both corporate performance and staff engagement.
Changes to the Board
In the year under review, we farewelled two long-standing Board members and welcomed two new ones.
Our sincere thanks and best wishes went to Marian Micalizzi and Shauna Tomkins for their significant contributions to QTC over the past twelve and a half years when they resigned from the Board in January. To fill those vacancies, we were delighted to welcome two new Board members—Stephen Bizzell and Tonianne Dwyer—who have brought new skill sets, perspectives and more than four decades of experience in the executive management of public and private entities in Australia and internationally to the Board.
QTC bonds remain a highly appealing proposition for investors given the attractive yield and the fact that they are guaranteed by the Queensland Government. We will continue to monitor offshore bond issuance opportunities, and in support of our markets activities, we will maintain our program of investor engagement activities with the objective of diversifying our investor base and accessing the most cost-effective funding for the State.
|G P Bradley
|P C Noble
Corporate Performance Report 2012-13
This Corporate Performance Report details QTC’s progress towards achieving its strategic goals in 2012-13 (see below for QTC’s Strategic Goals and Key Performance Indicators).
The following sections provide a detailed summary of our operations across our key strategic and performance objectives.
- Funding the State
- Advising the State and clients
- Managing risk and services
- Creating operational efficiencies
- Driving a ‘high-performance’ culture
Strategic Goals and Key Performance Indicators
Maintain organisational sustainability
- KPI 1: QTC operates efficiently and effectively
- KPI 2: Risks are managed within QTC’s risk appetite
- KPI 3: QTC’s employee engagement scores trend positive
Achieve sustainable access to funding
- KPI 4: The State’s funding objectives are met, following Board-approved funding principles
Create client value
- KPI 5: Clients acknowledge QTC’s positive contribution to their businesses
Strategic Goal 4: Deliver whole-of-State benefits
- KPI 6: Evidence that QTC has delivered whole-of-State benefits, through:
- quantifiable savings generated for clients from core funding and liquidity management activities, and
- positive acknowledgement of QTC’s contribution to the success of the State’s major programs
During the year under review, we raised $17.9 billion to meet the State’s funding requirements.
We issued approximately $1 billion of term debt each month, bringing the total term debt raised to $12.6 billion for the fiscal year. We funded the remaining $5.3 billion via our commercial paper programs. More than 66 per cent of the long-term debt raised as part of QTC’s borrowing program had a maturity of longer than eight years, providing funding to the State at historically low rates. QTC bond spreads narrowed by 0.53 per cent on average to Australian Government bonds.
QTC employed a variety of issuance methods during the year. Three new benchmark bond lines, with 144A capability, were successfully launched via syndication. The bonds, maturing 2017, 2019 and 2023, collectively raised significant volumes on issue (between $750 million and $1.65 billion). In addition to syndicated issuance, we conducted two online tenders to add to existing bond lines.
Our success in financial markets can be attributed in part to our consistent approach of being open and transparent with institutional investors—both domestically and across the globe—through the 15 global banks who act as our market intermediaries in the markets.
We continued to deliver significant quantitative and qualitative results for our clients and the State through our financial markets activities by:
- lengthening client debt portfolios to enable them to take advantage of historically low interest rates
- aligning debt issuance opportunities and the timing of client drawdowns, reducing transaction costs
- identifying and monitoring opportunistic funding alternatives for clients (eg, foreign currency denominated private placements)
- facilitating market soundings to gauge appetite for alternative financing solutions to alleviate pressure on the State’s balance sheet
- providing pricing and market information in various financial markets (including swaps, foreign exchange, commodities and interest rates)
- sourcing global financial market risk expertise through QTC’s Fixed Income Distribution Group (FIDG) members and continuing to develop these broader, strategic relationships, and
- facilitating bespoke economic presentations (including those provided by QTC’s FIDG members), research pieces and market updates on a regular and ad-hoc basis.
We continue to offer a range of products that enable clients to maximise the value of surplus funds. This past year, our Capital Guaranteed Cash Fund outperformed its benchmark, the UBS Australian Bank Bill Index, by 86 basis points.
We successfully completed approximately 88,000 transactions with a turnover $1.2 trillion.
In the year under review, QTC concentrated on aligning its activities to the Government’s new strategic approach and we undertook a significant corporate reorganisation to re-align our structure and resources and better position us to address client needs.
In particular, our commitment to supporting the Government to achieve whole-of-State objectives was strengthened to complement our ongoing focus on the needs of individual public sector clients.
A key priority for the year has been supporting the State to complete its major State-wide programs of work and meet its fiscal priorities and objectives.
To support the Government to address a range of financial risk management issues on a whole-of-State basis in order to achieve its aim of restoring the State’s finances and returning the State to AAA, QTC established a Whole-of-State Solutions practice and contributed significantly to a number of whole-of-State outcomes, including:
- supporting the Queensland Commission of Audit in its review of the State’s financial position. This work will be a key input into future Government economic and fiscal policy with a view to improving and strengthening the State’s economy
- supporting the Boundaries Commissioner to evaluate the financial impacts of proposed local government de-amalgamations on the councils and their ratepayers, with a public commendation for this work by the Minister for Local Government, Community Recovery & Resilience (DLGCRR)
- seconding 17 commercial and financial specialists to Projects Queensland, a key election commitment of the new State Government. These employees have been involved in a number of projects that have delivered tangible outcomes for Government, including the 1 William Street development, Toowoomba Second Range Crossing Project, the Queensland Schools Project, the Port of Abbot Point development
- playing a central role in managing two partial sell-downs of the State’s shareholding in Aurizon Holdings Ltd that realised a net value to the State’s bottom line of $400 million, and
- simplifying the cost-recovery fee structures of its debt funding products, including the abolition of the capital markets fee, generating $7.5 million in net savings to our clients and the State.
Following the significant post-2012 election changes at both State and local government levels, QTC implemented an extensive client relationship program. This priority program was undertaken to ensure robust, collaborative relationships were in place, enabling QTC to assist and leverage opportunities to add value to its clients through product, service and organisational innovation.
The success of these programs was indicated by pleasing results from our annual client survey: positive sentiment towards QTC was 8.3 out of 10 (against a target of 7 and compared with 8.2 in the previous survey).
We also saw an increase in the number of advisory assignments, the most significant of which included:
- developing a series of submissions to the Australian Energy Market Commission’s review of the national rules governing the economic regulation of electricity network service providers, to help achieve a positive result in the long-term for the State’s energy Government-owned corporations (GOCs)
- assisting the State’s three bulk water providers to plan and manage the consolidation of their debt and investment facilities into a single entity
- completing the first two phases of the Logan Renewal Initiative Assessment for the Department of Housing and Public Works
- providing modelling support to the Department of Energy and Water Supply for its 30-year energy plans
- implementing an innovative funding strategy to allow Brisbane City Council to construct a regional public transport hub in the Trade Coast Industrial Precinct at Eagle Farm in the most cost-effective manner
- advising SunWater and the Department of Energy and Water Supply on the proposed transfer of irrigation channel assets to local management
- completing a commercial advisory assignment on the Aurukun Bauxite Lease tender for the Department of State Development, Infrastructure and Planning
- providing the Department of Transport and Main Roads with commercial advice in relation to the competitive tender process for Private Plates Queensland
- participating in the Mine Leases Competitive Cash bidding financial advisory panel for the Department of Natural Resources and Mines
- providing financial and electricity market modelling to Queensland Treasury and Trade and the Department of Energy and Water Supply on a range of electricity and energy reform matters, and
- developing and delivering bespoke training to clients on cost of capital calculation, project evaluation and business case development.
Improvements were made to the support services we offer clients, including the:
- launch of QTC Connect, our secure client website that offers a range of new online functionality, including account and transaction information, the QTC Cash Management platform for agencies required to provide daily cash flow forecasts, and a range of useful tools such as the QTC loan calculator, and
- streamlining of client reports, such as market and economic reviews, to enhance the timeliness, quality and dissemination of business information.
The year saw a growing emphasis on connecting with local government, highlighting the value QTC can add through its advisory and training services, as well as the services of its associated entity, Local Government Infrastructure Services (LGIS) in the areas of infrastructure procurement, tendering and waste management.
Key projects completed for local government clients included:
- developing and delivering, in collaboration with the Department of Local Government, Community Recovery and Resilience and the Local Government Association of Queensland:
- a State-wide series of training events for elected officials, including the large number of first-time councillors, following the local government elections in March 2012, and
- a financial management course for the State’s 17 Indigenous and Torres Strait Island councils
- conducting comprehensive sustainability reviews of 10 councils to give them a better view of their financial health, assist them to more effectively plan for the future, and sharpen the sector’s focus on financial sustainability
- providing financial and strategic advice to local governments to assist them in preparing for the implementation of the carbon pricing scheme, including options to limit their financial liability
- continuing to assist councils with natural disaster recovery by supporting their applications for National Disaster Relief and Recovery Arrangements (NDRRA) funding assistance and subsequent infrastructure procurement, and
- reviewing and updating pro forma financial statements in relation to IFRS 7 disclosures for use by local government.
During the year, QTC promoted a b risk management culture with a continued focus on improving risk management practices, particularly in relation to portfolio management and market risk management, and the completion of a review to more succinctly identify QTC’s most significant risks.
The QTC Board approved the 2013 Risk Appetite Statement, which clearly defines QTC’s appetite for risk and provides clear organisational definitions on risk tolerance in setting and understanding its key strategic and business objectives.
Improvements to enterprise-wide practices for reviewing, monitoring and reporting risk support the achievement of strategic objectives by ensuring risks are effectively identified, evaluated, managed and reported using a consistent and well-understood approach.
A key priority has been the work to procure a new market and credit risk system. Given the importance of this system, QTC has implemented an external gateway review process for critical stages of this project, including the development of the business case. A request for proposals was issued in July 2013, and it is anticipated that the project will be completed in 2014-15.
Significant portfolio market risk exposures have been managed within Board-approved limits.
In the changing climate of global financial markets, QTC will continue to review its processes and practices to protect the integrity of our risk management environment and support our business objectives.
QTC’s commitment to efficiency continued throughout the year, with an emphasis on improving the quality and cost-effectiveness of both client services and administrative activities.
A key initiative was the co-location of all employees into a single premises, providing greater efficiency in the use of space, improved organisational productivity due to better cross-collaboration, availability of efficient technologies and improved staff amenity. Sixty per cent of office furniture and equipment was reused to minimise fit-out costs.
The project to develop and implement a self-service platform for clients was completed using internal resources. Its launch as the secure QTC Connect website offers clients enhanced access to quality information and tools to support our client relationship management initiatives, as well as creating efficiencies for QTC.
A business information strategy will see development of a data warehouse to provide a single central source of data, reducing QTC’s reliance on a network of databases and spreadsheets while improving performance and reporting.
Finally, a number of initiatives to support mobile device usage were rolled out, including new policies and work practices to maximise the benefits while reducing costs.
QTC remains committed to continuous improvement in the way it does business and its capacity to add value in the services provided to clients.
Work continued to embed a high-performance culture at QTC, with projects around communication, remuneration, recognition, career development and work-life balance contributing to the ‘investing in our people’ portfolio.
The development of a new performance framework, and introduction of a new online performance management system, supports performance improvement by clarifying objectives and measures at an individual, group and organisational level.
Individual development plans support employees to meet their targets and develop skills in readiness for future career opportunities.
During the year, a new organisation-wide learning and development framework was developed and the first component, an online learning management system, was implemented to streamline access to learning-related information, activities and online resources.
Our people leaders participated in a leadership program aimed at building capability in setting expectations, recognising and encouraging high performance, and supporting career development. This program will be further enhanced with additional capability development for leaders in the coming year.
In 2013-14, we will focus on strategic workforce planning to ensure we remain flexible and responsive to the changing environment and that we have ready successors for key leadership and business critical roles. Supporting this is the development of a promotions framework to ensure a formal, transparent and consistent approach to employee promotion.
External professional development is also encouraged, with QTC investing in its people through the provision of study support. Employees also benefit from our corporate health program, which supports participation in a range of activities including exercise, nutrition and wellbeing programs.
QTC continues to benefit from providing flexible work practices that support employees to balance work and life commitments. These practices contribute to our high retention rates.
Early indications are that these programs are beginning to have an impact, with the regular employee survey recording a significant—14 per cent—increase in engagement across employee categories, including people leaders. Results showed a higher positive perception of our employees’ work experience, including rewards, communication and performance and change management.
QTC maintains its commitment to increasing employee engagement, with action plans focused on career opportunities, change management and innovation, and performance management.
QTC regularly reviews and updates its policies and procedures to comply with changes in the legislative and regulatory environment, and to ensure employees have access to avenues through which to raise concerns, including an internal grievance process. QTC employees are employed under individual employment agreements, which adhere to the legislated provisions of the Fair Work Act 2009.
|Workforce profile||FY 2012-13|
|Full-time equivalent staff||224|
|Permanent retention rate||94.26%|
|Permanent separation rate||5.23%|
|Permanent average tenure||6.29 years|
Corporate Governance 2012-13
QTC is committed to maintaining high standards of corporate governance to support its b market reputation and ensure that organisational goals are met and risks are monitored and appropriately addressed.
QTC’s corporate governance practices are continually reviewed and updated in line with industry guidelines and standards.
The following sections provide a detailed summary of our operations across our key strategic and performance objectives.
QTC was established by the Queensland Treasury Corporation Act 1988 (the QTC Act) as a corporation sole (ie, a corporation that consists solely of a nominated office holder). The Under Treasurer of Queensland is QTC’s nominated office holder. QTC has delegated its powers to its two boards:
- the Queensland Treasury Corporation Capital Markets Board (the Board), which was established in 1991 and manages all of QTC’s operations except those relating to certain superannuation and other long-term assets, and
- the Long Term Asset Advisory Board, which was established in July 2008 and advises in relation to certain superannuation and other long-term assets that were transferred to QTC from Queensland Treasury on 1 July 2008.
QTC and the Capital Markets Board have agreed the terms and administrative arrangements for the exercise of the powers that have been delegated to the Board by QTC (as the corporation sole).
The Board operates in accordance with its charter, which sets out its commitment to various corporate governance principles and standards, the roles and responsibilities of the Board and its members (based on its delegated powers), and the conduct of meetings. The charter provides that the role and functions of the Board include:
- overseeing QTC’s operations, including its control and accountability systems
- developing and monitoring QTC’s strategic and corporate plans, operational policy and yearly budget
- monitoring and measuring financial and operational performance
- monitoring and measuring organisational and staff performance
- monitoring key risks and risk management processes, and
- ensuring that QTC’s compliance is appropriate for an organisation of its type.
The Board holds monthly meetings (except in January) and may, whenever necessary, hold additional meetings.
The Board comprises seven directors who are appointed by the Governor-in-Council, pursuant to section 10(2) of the QTC Act, with consideration given to each Board member’s qualifications, experience, skills, strategic ability and commitment to contribute to QTC’s performance and achievement of its corporate objectives. QTC’s Board is entirely constituted of non-executive directors.
Conflict of interest
Board members are required to monitor and disclose any actual or potential conflicts of interest. Unless the Board determines otherwise, a conflicted Board member may not receive any Board papers, attend any meetings or take part in any decisions relating to declared interests.
Performance and remuneration
To ensure continuous improvement and to enhance overall effectiveness, the Board conducts an annual assessment of its performance as a whole. Board members’ remuneration is determined by the Governor-in-Council (details are disclosed in QTC’s financial statements).
The Board has established three committees, each with its own terms of reference, to assist it in overseeing and governing various QTC activities.
Accounts and Audit Committee
The Accounts and Audit Committee has responsibility for the:
- adequacy and effectiveness of internal controls, including for the prevention of fraud
- integrity of financial statements
- adequacy and effectiveness of compliance monitoring, and
- audit effectiveness.
The Accounts and Audit Committee must have at least three members and meet at least four times a year.
During the year the Accounts and Audit Committee recommended the adoption of the half year and annual financial statements, reviewed external and internal audit reports and the progress in implementing the recommendations from those reports, and reviewed the Queensland Audit Office’s Client Service Plan and Queensland Treasury and Trade’s Internal Audit Plan.
As required by the Audit Committee Guidelines: Improving Accountability and Performance issued by Queensland Treasury, QTC’s Accounts and Audit Committee has observed its terms of reference and has had due regard to the Audit Committee Guidelines.
Human Resources Committee
The Human Resources Committee has responsibility for:
- the appropriateness of any new or amended human resources policy
- the framework for, and review of, employee remuneration and performance, and
- employment terms and conditions.
The Human Resources Committee must have at least two members and meet at least two times a year.
The Human Resources Committee has observed its terms of reference.
Funding and Markets Committee
The Funding and Markets Committee has responsibility for monitoring and reviewing the management of the following key market areas and to make recommendations as it considers appropriate for changes to the strategy and policy for these areas:
- funding accessibility (including liquidity)
- pool performance, and
- market counterparty credit
to support QTC’s risk appetite with a focus on effectiveness and performance.
The Committee must have at least three members and meet at least six times a year.
The Funding and Markets Committee has observed its terms of reference.
|Board||Accounts & Audit Committee||Funding & Markets Committee||Human Resources Committee|
* Marian Micalizzi and Shauna Tomkins resigned from the Board in January 2013.
^ Stephen Bizzell and Tonianne Dwyer were appointed to the Board in February 2013.
QTC Board members 2012-13
BComm, Dip Adv Acc , FCA, FCPA, FAICD, FAIM
Prior to his appointment as QTC’s Chairman, Mr Bradley was the Under Treasurer and Under Secretary of the Queensland Treasury Department, a position he held from 1998 to 2012. He was also a QTC Board member from 2000-2007.
Mr Bradley has extensive experience in public sector finance gained in both the Queensland and South Australian treasury departments. He was Under Treasurer of the South Australian Department of Treasury and Finance from 1996 to 1998, and of Queensland’s Treasury Department from 1995 to 1996. Mr Bradley held various positions in Queensland Treasury from 1976 to 1995, with responsibility for the preparation and management of the State Budget and the fiscal and economic development of Queensland. He is currently a Director and Chairman of Queensland Treasury Holdings Pty Ltd and related companies, and a Director of Echo Entertainment Group Ltd.
BComm, Dip Ec
Alex Beavers was appointed Queensland’s Deputy Under Treasurer in June 2009. Prior to this appointment, he was Deputy Director-General, Policy, in the Department of the Premier and Cabinet, with responsibility for leading the Government’s policy coordination processes and managing policy advice preparation for the Premier.
Mr Beavers has also previously held the role of Assistant Under Treasurer with responsibility for Queensland’s fiscal strategy and taxation policy, as well as other senior roles within Queensland Treasury over the past 15 years.
Appointed in February 2013 with tenure to 30 June 2015
Stephen Bizzell is an experienced company director with skills in accounting, finance, risk management and commercial management. Mr Bizzell has more than 20 years’ corporate, finance and public company management experience in the resources, energy and financial services sectors with public companies in Australia and Canada. He was a co-founder and, for 12 years, executive director of coal seam gas company Arrow Energy Ltd and is Chairman of boutique corporate advisory and funds management group Bizzell Capital Partners Pty Ltd.
Mr Bizzell currently holds company directorships on a number of ASX listed boards including Armour Energy Ltd, Dart Energy Ltd, Diversa Limited, Hot Rock Ltd, Laneway Resources Ltd, Renaissance Uranium Ltd, Stanmore Coal Ltd, and Titan Energy Services Ltd.
LLB (Hons), Grad Dip Applied Finance and Investment, SIA
Appointed 1 July 2004 with tenure to 30 June 2015
Gillian Brown has more than 25 years’ experience as a specialist finance lawyer and has gained extensive corporate, financing and major project experience. She is a partner of Minter Ellison Lawyers in Queensland, heading the finance practice, and is a past Chairman of that firm. Ms Brown’s principal areas of practice include corporate finance, investment and financial services, financial markets, project and infrastructure finance, and property finance.
Ms Brown has advised government bodies on a number of project and transactional arrangements and has an in-depth knowledge of the mechanics of government and its objectives. Ms Brown is a director of the Australian Rail Track Corporation Limited (from 30 June 2010) and a committee member of the Law Council of Australia.
B Juris (Hons), B Laws (Hons), GAICD
Appointed 14 February 2013 with tenure to 30 June 2015
Tonianne Dwyer is a lawyer by profession with a career of more than 25 years in international investment and finance in both executive management and board positions.
She has held senior roles with Harnbros Bank Limited and Societe Generale and was an Executive Director of Quintain Estates & Development PLC, a listed United Kingdom property company involved in investment and urban regeneration.
Ms Dwyer’s executive experience covers a broad range of sectors, including real estate investment and development, financial services, health and aged care, education, research and development, and media, including a role with the finance division of the UK Department of Health. She has extensive experience of financing social infrastructure and of leading teams on public private partnership bids. Her operational experience includes UK, Europe and Wall Street.
Ms Dwyer currently holds directorships on DEXUS Property Group, DEXUS Wholesale Property Fund and Cardno Limited.
BBus, MCom, FCPA, FAICD
Appointed 1 July 2011 with tenure to 30 June 2015
Neville Ide has more than 30 years’ experience in the financial services industry, predominantly banking and insurance; his most recent executive position was as Suncorp Metway Group’s Treasurer. He has extensive commercial experience in liquidity management, debt funding, capital management and balance sheet structuring.
From 2010, Mr Ide has served on a number of boards and provided financial risk management advisory services. He is also a non-executive director of RACQ Insurance Ltd, Queensland Motorways Pty Limited and Queensland Police Credit Union Ltd.
BEcon (Hons), MEc, MAICD
Appointed 1 July 2004 with tenure to 30 June 2015
Bill Shields has extensive experience in the banking and finance industry, as well as government policy advice, specialising in economics. His career responsibilities have included economic and financial market research in Australia and overseas, and the provision of analytical and strategic advice on the Australian financial system and monetary policy, Australia’s exchange rate arrangements and international financial developments, as well as oversight of energy markets in Australia, New Zealand and Singapore.
Mr Shields was previously Chief Economist and Executive Director of Macquarie Bank Limited (1987–2001), and he has also held positions with the Reserve Bank of Australia (1983–1985), the International Monetary Fund (1973–75 and 1977–83), and the Australian Treasury. He was a Visiting Professor at the Macquarie Graduate School of Management of Macquarie University from 2001-09 and has recently taught at the Australian Catholic University in Brisbane. He is currently a director of the Sydney Anglican Schools Corporation and is Chair of its Education and Strategic Development Committee.
The Long Term Asset Advisory Board (LTAAB) was established in July 2008, following the transfer of certain superannuation and other long-term assets from Treasury to QTC (primarily for reasons relating to market volatility).
The LTAAB has power delegated from QTC to:
- manage the sufficiency of the funding of the long-term assets
- set investment objectives and strategies for the long-term assets
- set the appropriate investment structure for the long-term assets, and
- monitor investment performance of the long-term assets.
The LTAAB holds meetings at least four times per year and held seven in the year under review.
The LTAAB members are appointed by the Governor in Council, pursuant to section 10(2) of the QTC act. The members of LTAAB are:
|Chief Executive, QSuper||Member|
|Chief Executive, QTC||Member|
|Assistant Under Treasurer||Member|
|Assistant Under Treasurer||Member|
|Deputy Under Treasurer||Member|
The LTAAB has observed its terms of reference.
In accordance with the provisions of the Auditor-General Act 2009, the Queensland Audit Office is the external auditor for QTC. The Queensland Audit Office has the responsibility for providing Queensland’s Parliament with assurances as to the adequacy of QTC’s discharge of its financial and administrative obligations.
QTC has an independent Internal Audit function that is currently outsourced to KPMG and reports to the Board’s Accounts and Audit Committee. Internal audit is conducted under an Internal Audit Charter that is consistent with the relevant audit and ethical standards. The role of internal audit is to support QTC’s corporate governance framework by providing the Board (through the Accounts and Audit Committee) with:
- assurance that QTC has effective, efficient and economical internal controls in place to support the achievement of its objectives, including the management of risk, and
- advice with respect to QTC’s internal controls and business processes.
Internal Audit is responsible for:
- developing an annual audit plan, based on the assessment of financial and business risks (based on QTC’s approved significant risks and internal workshops) aligned with QTC’s strategic goals and objectives, and approved by the QTC Accounts and Audit Committee
- providing regular audit reports and periodic program management reports to the management team and the QTC Accounts and Audit Committee, and
- working constructively with QTC’s management team to challenge and improve established and proposed practices and to put forward ideas for process improvement.
In the year under review, KPMG completed its internal audits in accordance with the approved annual audit plan.
QTC has had due regard to Treasury’s Audit Committee guidelines, in establishing and supervising its outsourced internal audit function and, together with the Accounts and Audit Committee, in overseeing and monitoring the internal audit function.
In the 2012-13 financial year, the Queensland Audit Office (QAO) audited controls and conducted some substantive testing of QTC’s systems used to complete the half year and full year annual financial statements. The QAO raised four low-rated issues that have been considered by the Accounts and Audit Committee. These issues have now been addressed.
QTC manages its risks within an enterprise-wide risk management framework (EwRM). The framework supports the achievement of QTC’s corporate strategies and objectives by providing assurance that QTC’s risks are being appropriately and effectively identified and managed, using a consistent and well-understood approach for evaluating and reporting risks.
As part of this framework, QTC periodically identifies its key or significant risks, which are reported to its Risk Management Team and to the Board through structured reporting processes.
QTC’s Chief Risk Officer is responsible for embedding QTC’s risk management policy and program in its business processes, to ensure a consistent organisation-wide approach to risk mitigation and an enhanced individual employee understanding of EwRM and what it means in their day-to-day work.
Our operating model links the strategy, culture, processes, people, leadership and systems of our organisation and outlines the key business processes we use to create value for our clients.
QTC’s organisational structure supports its operating model and achievement of the organisation’s strategies creating alignment throughout the organisation, linking appropriate staff expertise and accountabilities to the client value-creation process.
The responsibility for the day-to-day operation and administration of QTC is delegated by the Board to the Chief Executive and the executive team. The Chief Executive is appointed by the Board. Executives are appointed by the Chief Executive. As with the Board, all executive team appointments are made on the basis of qualifications, experience, skills, strategic ability, and commitment to contribute to QTC’s performance and achievement of its corporate objectives.
QTC’s Executive Management Team
|Philip Noble||Chief Executive|
|Steven Tagg||Chief Operating Officer
Executive General Manager, Corporate Services
|John Frazer||Chief Risk Officer
Executive General Manager, Business Services
|Rupert Haywood||Executive General Manager, Client Services|
|Richard Jackson||Executive General Manager, Funding and Markets|
QTC has an intrinsic link with the State of Queensland as all of its debt securities’ and derivatives’ obligations are unconditionally guaranteed by the Treasurer of Queensland, on behalf of the State Government. Since 1988, QTC has funded the Queensland Government’s public sector capital works programs and remains an important part of Queensland’s economic growth story. QTC continues to maintain a high-quality asset portfolio of public sector loans and investments, with a loan portfolio covering almost 200 Government clients—all underpinned by Queensland’s AA+ credit rating.
The newly elected Queensland Government postponed the annual release of the State Budget from June until September 2012 as it settled into its role of governing the State. Consequently, QTC also deferred the release of its annual borrowing program until September when it had already borrowed $3 billion in term debt, leaving $10.7 billion to raise before fiscal year end.
To complete its annual funding task QTC undertook a strategy of regular issuance of AUD benchmark bonds under its domestic bond program, which remains the cornerstone of its funding facilities. During 2012-13, QTC continued to build its domestic yield curve by issuing three new AUD benchmark bonds maturing in 2017, 2019 and 2023 respectively.
Each of these new Queensland Government-guaranteed bond lines was issued with US Rule 144A capability; meaning qualified institutional investors located in the United States were able to access the bonds at primary issuance (rather than having to wait the usual 40-day seasoning period). With each subsequent launch, we witnessed an increase in investor participation from the US as more investors became familiar with the program.
QTC remains committed to maintaining a diverse range of funding facilities so that it can offer investors a greater choice of debt securities, from long-term fixed rate bonds (public and private placements), to commercial paper denominated in a variety of currencies.
To better understand investors’ needs and to build b partnerships in the markets, QTC is committed to engaging with investors and financial market intermediaries, both in Australia and globally. In July 2012, QTC travelled with Queensland’s newly elected Treasurer, The Hon. Tim Nicholls MP to meet with potential and existing investors in Tokyo, Beijing and New York. Providing regular comprehensive updates on Queensland’s economic and fiscal positions and QTC’s planned funding activities and annual borrowing requirements is one of QTC’s key funding principles.
A number of global institutional investors visited Queensland throughout the year to see first-hand the extensive capital works program being undertaken that will underpin the State’s future economic growth, currently forecast to accelerate to six per cent by 2015-16. In partnership with Fixed Income Distribution Group members (banks that act as intermediaries between investors and QTC), these visits also enable investors to learn more about the Australian fixed income market in general and QTC’s funding activities more specifically.
QTC continued to build its domestic yield curve during the year by issuing three new AUD benchmark bonds raising a collective $3.4 billion. Investors are now offered a maturity option each calendar year out to 2024. All three bond lines have US Rule 144A capability.
|Bond||Maturity||Coupon||Date issued||Amount (AUD)|
|Q2017||21 September 2017||3.50%||30 November 2012||$1 billion|
|Q2019||21 June 2019||4.00%||1 August 2012||$1.65 billion|
|Q2023||21 July 2023||4.25%||19 September 2012||$750 million|
Queensland/QTC maintained its AA+/Aa1 credit ratings from Standard & Poor’s and Moody’s Investors Service respectively. In November 2012, Moody’s Investors Service revised Queensland/QTC’s credit rating outlook from stable to negative.
QTC’S credit ratings (as at 30 June 2013)
|Standard & Poor’s||AA+||A-1+||Stable|
|Standard & Poor’s||AA+||A-1+||Stable|
|Australian Government guaranteed*|
|Standard & Poor’s||AAA||N/A||Stable|
*Selected AUD denominated domestic and global benchmark bond lines issued by QTC are guaranteed by the Australian Government and carry a AAA/Aaa credit rating by Standard & Poor’s and Moody’s Investors Service respectively.
QTC AUD benchmark bonds, outstandings by maturity, as at 30 June 2013
# Bonds maturing in 2030 and 2033 are non-benchmark
* Capital Indexed
†2017, 2019 and 2023 have 144A capability
In 2009 QTC availed itself of a guarantee offered by the Australian Government as a result of the global economic and financial crisis. Over time, investors have switched most of these bonds into QTC AUD benchmark bonds. All remaining bonds under this guarantee will remain covered until maturity or retirement. These bonds are rated AAA/Aaa by Standard & Poor’s and Moody’s Investor Service respectively. The Guarantee was closed to new issuance after 31 December 2010.
Australian Government Guaranteed AUD bonds, outstandings by maturity, as at 30 June 2013
Overview of funding facilities as at 30 June 2013
|Short-term||Domestic T-Note||Unlimited||7–365 days||AUD||1,243|
|Euro CP||USD10,000||1–64 days||Multi-currency||2,004|
|US CP||USD10,000||1–270 days||USD||2,011|
|Long-term||AUD Bond||Unlimited||12 benchmark lines 2013–2024||AUD||60,999|
|5 AGG* lines 2013–2021||AUD||15,972|
|Preferred line 2033||AUD||725|
|Capital Indexed Bond 2030#||AUD||663|
|Floating Rate Domestic Note 2014||AUD||350|
|Global AUD Bond||AUD20,000||3 AGG* lines 2013-2017 (transferrable to domestic bonds)||AUD||1,169|
|Multi-currency Euro MTN||USD10,000||Any maturity subject to market regulations||Multi-currency||1,027|
|Multi-currency US MTN||USD10,000||9 months – 30 years||Multi-currency||0|
* Australian Government Guarantee # Excludes indexed amount
Dedicated Distribution Group
QTC has dedicated dealer panels to ensure investors have choice and reliable access to trade in QTC’s debt securities.
QTC’s Fixed Income Distribution Group of 15 banks is committed to providing investors with two-way bond pricing in the secondary market, as well as supporting primary issuance activities.
QTC’s Fixed Income Distribution Group* includes:
- ANZ Banking Group Limited
- Bank of America Merrill Lynch
- BNP Paribas
- Commonwealth Bank of Australia
- Deutsche Bank
- JP Morgan
- National Australia Bank Limited
- Nomura International plc
- RBC Capital Markets
- TD Securities
- UBS Investment Bank
- Westpac Banking Corporation
*Actual dealer entities may vary depending on the facility and location of the dealer. See Appendix D for contact details.
QTC’s AUD benchmark bonds are its principal source of funding.
QTC provides investors with a choice of 12 benchmark bonds, ranging in maturity from 2013 to 2024.
Issuance is executed on a tap, tender, reverse enquiry, and/or syndication basis, depending on market conditions.
As the largest sub-sovereign issuer in Australia, QTC has significant depth in the Australian fixed income market.
QTC has a diverse range of funding facilities in a variety of markets and currencies. The majority of QTC’s funding is sourced through long-term debt facilities, with QTC’s AUD benchmark bonds being the principal source of funding. QTC continues to issue into existing benchmark bond lines using a variety of methods. Funding is undertaken to meet clients’ borrowing requirements.
Following the release of Queensland’s 2013-14 State Budget on 4 June 2013, QTC estimated its total 2013-14 borrowing program to be $12.1 billion, which is $2 billion lower than the previous forecast in January 2013.
The decrease in QTC’s borrowing requirement next year, and over the forward estimates, reflects the Queensland Government’s commitment to fiscal repair, which includes reducing expenditure and stabilising the State’s level of debt, with a fiscal surplus forecast in the General Government sector by 2015-16.
With a total term debt requirement of $7.1 billion, QTC expects to fund the balance of its program through short-term debt issuance.
QTC’s 2013–14 Indicative Borrowing Program
|State (includes General Government and Government owned corporations)||8,500|
|Local Government and other entities#||1,000|
|Total new money||9,500|
|Net term debt refinancing||4,400|
|Total term debt requirement||7,100|
* Numbers are rounded to the nearest $100 million.
# Other entities include: retail water entities, universities, grammar schools and water boards.
Note: Funding activity may vary depending upon actual client requirements, the State’s fiscal position and financial market conditions.
Conservative: Balanced debt maturity profile supported by liquid reserves
Prudent: Disciplined approach to financial risk management
Transparent: Comprehensive, regular market updates
Committed: Valued long-term investor and intermediary relationships
Australia is one of only eight countries currently rated AAA with a stable outlook from all three major credit rating agencies.
The Australian Government provides explicit financial support to all Australian states and territories in the form of:
- the payment of grants under the principle of the Horizontal Fiscal Equalisation scheme, which seeks to reduce the revenue-raising and cost disparities between the Australian states and territories
- National Disaster Relief and Recovery Arrangements, which provides reimbursement for eligible costs for natural disasters, and
- the offer of a time-limited, voluntary guarantee over Australian state and territory borrowings from July 2009 to December 2010.
Core to its key funding principles, QTC is committed to being open and transparent with investors and its partners in the financial markets.
Through its website, QTC provides a range of information for investors on its various funding facilities and annual borrowing program. The website also hosts an analyst centre with information and links about Australia and Queensland to help investors gain a better understanding of:
- the different levels of government in Australia
- the forms of fiscal support the Australian Government provides to the states and territories
relevant governance practices, legislation and polices
- financial data and budget information, and
- economic and trade data.
Understanding that many investors now use iPads as part of their daily business, a digital version of QTC’s investor booklet is available for iPad users from the iTunes store.
QTC also offers investor the ability to subscribe to quarterly funding updates in English, Japanese, as well as Modern and Traditional Chinese.
Quarterly investor updates: Email us to subscribe
Invest in QTC for iPad users: Click here to download
Bloomberg ticker: qtc
Note: Investors with a US-based iTunes account do not have access to the Invest in QTC iPad application.
QTC’s Financial Statements for the 2012-13 financial year (Download pdf, 1.12 Mb)
QTC is required to make various disclosures in its Annual Report. QTC is also required to make various disclosures on the Queensland Government’s Open Data website (qld.gov.au/data) in lieu of inclusion in its Annual Report. This Appendix sets out those mandatory disclosure statements that are not included elsewhere in the report or made available on the Open Data website.
Information systems and record keeping
During the year, QTC continued its compliance with the provisions of the Public Records Act 2002, and its implementation of the Information Standard 40: Recordkeeping and Information Standard 31: Retention and Disposal of Public Records.
QTC is currently working with State Archives to draft a QTC-specific Local Retention and Disposal Schedule.
During the year, QTC’s record keeping systems and capabilities largely continued unchanged. However, QTC has begun preliminary steps to investigate the procurement and implementation of an electronic document management system. It is expected that implementation will be some time away as a timeframe has yet to be developed given other important organisation projects.
Public Sector Ethics Act 1994
QTC provides the following information pursuant to obligations under section 23 of the Public Sector Ethics Act 1994 (Qld) to report on action taken to comply with certain sections of the Act.
QTC employees are required to comply with QTC’s Code of Conduct for employees, which aligns with the ethics principles and values in the Public Sector Ethics Act 1994, as well as the Code of Ethics and Code of Conduct established by the Australian Financial Markets Association of which QTC is a member. Both codes are available to employees via QTC’s intranet. Copies of these codes can be inspected by contacting QTC’s Human Resources Group (see Appendix D for contact details). Appropriate education and training about the code of conduct has been provided to QTC staff.
QTC’s corporate governance policies and practices ensure that QTC:
- acts ethically, within appropriate law, policy and convention, and
- addresses the systems and processes necessary for the proper direction and management of its business and affairs.
QTC is committed to:
- observing high standards of integrity and fair-dealing in the conduct of its business, and
- acting with due care, diligence and skill.
QTC’s Compliance Policy requires that QTC and all employees comply with the letter and the spirit of all relevant laws and regulations, industry standards, and relevant government policies, as well as QTC’s own policies and procedures.
Remuneration: Board and Committee
For the year ending 30 June 2013, the remuneration and committee fees of the QTC Capital Market Board members were as follows:
The total remuneration payments made to the members of the QTC Capital Market Board was $383, 490 and the total on-costs (including travel, accommodation, and hiring of motor vehicles for the members) was $56, 494.
No payments in relation to remuneration or on-costs (including travel, accommodation, and hiring of motor vehicles for the members) were made to members of the Long Term Asset Advisory Board in the year ending 30 June 2013.
The related entities in Note 31 (except Sunshine Locos Pty Ltd) are consolidated into Queensland Treasury’s financial report.
Australian Government Guarantee (AGG): Also known as the Commonwealth Government Guarantee. In response to the global financial crisis, on 25 March 2009, the Australian Government provided a time-limited, voluntary guarantee over existing and new Australian state and territory government borrowing. On 16 June 2009, the Queensland Government took up the guarantee on all existing QTC AUD denominated benchmark bond lines (global and domestic) with a maturity date of between 12 months and 180 months (1-15 years). The RBA approved QTC’s application on 11 December 2009. The AGG was withdrawn for new borrowings after 31 December 2010.
Basis point: One hundredth of one per cent (0.01%).
Bond: A financial instrument where the borrower agrees to pay the investor a rate of interest for a fixed period of time. A typical bond will involve regular interest payments and a return of principal at maturity.
Commonwealth Government Guarantee (CGG): See Australian Government Guarantee above.
CP (commercial paper): A short-term money market instrument issued at a discount with the full face value repaid at maturity. CP can be issued in various currencies with a term to maturity of less than one year.
Credit rating: Measures a borrower’s creditworthiness and provides an international framework for comparing the credit quality of issuers and rated debt securities. Rating agencies allocate three kinds of ratings: issuer credit ratings, long-term debt and short-term debt. Issuer credit ratings are among the most widely watched. They measure the creditworthiness of the borrower including its capacity and willingness to meet financial obligations. QTC has a b rating from two rating agencies—Standard & Poor’s, and Moody’s.
Distribution group: A group of financial intermediaries who market and make prices in QTC’s debt instruments.
GOC: Government-owned corporation.
Issue price: The price at which a new security is issued in the primary market.
Liquid: Markets or instruments are described as being liquid, and having depth, if there are enough buyers and sellers to absorb sudden shifts in supply and demand without price distortions.
Market value: The price at which an instrument can be purchased or sold in the current market.
MTN (Medium-Term Note): A financial debt instrument that can be structured to meet an investor’s requirements in regards to interest rate basis, currency and maturity. MTNs usually have maturities between 9 months and 30 years.
QTC: Queensland Treasury Corporation.
RBA: Reserve Bank of Australia.
T-Note (Treasury Note): A short-term money market instrument issued at a discount with the full face value repaid at maturity. T-Notes are issued in Australian dollars with a term to maturity of less than 1 year.
Queensland Treasury Corporation
Level 6, 123 Albert Street
Brisbane Queensland Australia
GPO Box 1096
Telephone: +61 7 3842 4600
Facsimile: +61 7 3221 4122
Queensland Treasury Corporation’s annual and half-yearly reports (ISSN 1837-1256 print; ISSN 1837-1264 online) are available on QTC’s website. If you would like a copy of a report posted to you, please call QTC’s Communication and Marketing Group on +61 7 3842 4714.
If you would like to comment on a report, please complete the online enquiry form located on our website.
|Executive||+61 7 3842 4611|
|Business Services Division|
|Human Resources Group||+61 7 3842 4761|
|Risk Services Group||+61 7 3842 4704|
|Client Services Division|
|Local Government & Statutory Bodies Group||+61 7 3842 4743|
|Strategic Partners Group||+61 7 3842 4901|
|Treasury & Departments Group||+61 7 3842 4798|
|Corporate Services Division|
|Client & Market Solutions Delivery||+61 7 3842 4644|
|Communication & Marketing Group||+61 7 3842 4714|
|Financial Solutions Group||+61 7 3842 4833|
|Operations Group||+61 7 3842 4877|
|Funding & Markets Division|
|Funding & Liquidity Group||+61 7 3842 4789|
|Market Strategy & Risk Group||+61 7 3842 4789|
|Stock registry (Link Market Services Ltd)||1800 777 166|
Download dealer panels contact list (as at 30 June 2013) (PDF)
Download issuing and paying agents contact list (PDF)
QTC is committed to providing accessible services to Queensland residents from culturally and linguistically diverse backgrounds. If you have difficulty understanding this report, please contact QTC’s Communication and Marketing Group on +61 7 3842 4714 and we will arrange for an interpreter to assist you.
Availability of annual reports
QTC’s annual and half-yearly reports (ISSN 1837-1256) are available on QTC’s website for the past five financial years, earlier years are available by request. Printed copies can also be provided; please contact us for further information.
The compliance checklist outlines the governance, performance, reporting and other specific requirements for annual reports in accordance with the Annual report requirements for Queensland Government agencies: Requirements for the 2012-2013 reporting period.
In accordance with the Annual report requirements for Queensland Government agencies: Requirements for the 2012-2013 reporting period, with which we have to comply under the Financial and Performance Management Standard 2009, QTC publishes details of its annual expenditure on consultants and overseas travel.
We are committed to continually improving our Annual Report. Your feedback on QTC’s Annual Report, including presentation, ease of navigation, value of information, style of language, level of detail and suggestions for improvement, can be provided via our online enquiry form.
The materials presented on this site are provided by the Queensland Treasury Corporation for information purposes only. Users should note that the electronic versions of the Annual Report on this site are not recognised as the official or authorised version. The official copy of the Annual Report, as tabled in the Legislative Assembly of Queensland, can be accessed from the Queensland Parliament tabled papers website database.